GENERAL

Many people have wondered this question and the answer is quite simple. SParms stands for SP(Sun Protection) Arms as we first started to protect our arms for sports events. Now we try protect all the skin during any form of athletic activities.

SParms is an Australian company based in Gold Coast.
SParms America is located in California, USA
SParms Thailand is located in Bangkok, Thailand

Absolutely. We value your privacy and your details are never released to any third parties. Find out more about how we keep your details safe in our Privacy Statement

On top of keeping your privacy safe, we always strive to ensure that your credit card transactions only occur in a secure environment. Our payment systems are protected by an SSL certificate and 256-bit encryption which is the same level of encryption used by large banks to keep your information secure.

You can always check the top left of your address bar and look for the lock icon that shows you whether your connection is secure or not.

ORDERS & SHIPPING

In Thailand: For purchase of 2,500 THB or above, shipping is free! For purchase under 2,500 THB, a small shipping fee will be charged. Shipping is 50 THB for the first piece and 15 THB for each subsequent piece in the same order.

Bangkok & Greater Bangkok: 1 – 3 business days

Upcountry: 2 – 4 business days

Store pick-up of online purchase is not available

All order will be delivered to the stated mailing address by our trusted third-party service providers or EMS by Thai Postal Service.

Once orders are placed in our system it is not possible for us to charge you for any items you want to add to the order therefore, we cannot add any items to the order once it has been placed.

If you would like to cancel items in your order, we can try to organize this for you until the point the order has been picked and packed by our dispatch team which is usually the same business day. If we cannot cancel the item for you, please return it to us as per our returns policy.

Please remember that all refunds take about 3-5 business days to process depending on your financial institution.

RETURNS & EXCHANGES

If you wish to exchange your item, we can offer an exchange in different sizes for the same item only. For extra exchange (more than 1 times), there will be extra fee occurs at 50 Thai baht per item.

For exchanges, the customer will be responsible for the shipping cost to return the pieces, but we will cover the shipping cost to send back your new product. All exchange items must be returned to us within 7 days of receipt.

Sale items are not eligible for refunds, unless the item/s received are faulty or not as ordered. If a full-priced item has a promotional code applied to it, it can still be returned for a refund unless specified under the terms of the promotion. In the absence of any fault or error, items that are purchased as Final Sale cannot be returned.

Your item(s) can be returned within 7 days of receipt for free, provided they are unused and in their original condition.

Items are in original condition, with all tags intact. Items soiled with make-up, dirt, food, tanning products or similar will not be accepted.

If you would like to return any pieces ordered directly off of our website, please email info@sparmsthailand.com Once our team receives the email, we will set up the return of your product.

For any website returns, the customer is responsible for the shipping cost to return the pieces.

PAYMENTS

Your item(s) can be returned within 7 days of receipt for free, provided they are unused and in their original condition.

Items are in original condition, with all tags intact. Items soiled with make-up, dirt, food, tanning products or similar will not be accepted.

If you would like to return any pieces ordered directly off of our website, please email info@sparmsthailand.com Once our team receives the email, we will set up the return of your product.

For any website returns, the customer is responsible for the shipping cost to return the pieces.

USAGE & CARE

A Cold machine wash with like colors. Do not use bleach as it may discolor the fabric. Do not dry clean. Do not heat wash. Simple washing detergent is sufficient. If there are spot stains, stain removing agents may be used, but do not soak for extended periods of time.

SParms is not designed for the sea or pool. It’s fine to get wet but we don’t recommend wearing in the pool as the chemicals can quickly deteriorate the fabric. Unlike swim wear SParms have been made with a super lightweight fabric to ensure maximum comfort

STOCKISTS

1.        Golf Space Academy: Windmill Arena Driving Range

2.        Golf Space Academy: One o One Driving Range

3.        Sport 24 Company Limited: Sukhumvit 24 Road

4.        Sport 24 Company Limited: Kiatthada Golf Range

5.        Sport 24 Company Limited: Thaniya Plaza 

 

 

Privacy Policy 

Welcome to the website. We have made a notice of this privacy policy to notify you of the data collection, use or disclosure under the Act Personal Data Protection Act 2019 "PDPA" (Personal Data Protection Act) because we are very aware of the importance of our customers' data. Customers can be assured that the information they provide us with the appropriate and best security measures.

Personal information means information about an individual that makes it possible to directly or indirectly identify that person. We only collect personal information if necessary and use it for

2.1 When applying for membership
2.2 When making an order
2.3 When filling out information through the form
2.4 When filling in information through the forum thread

The categories of personal information that we collect and use are in accordance with the scope of the service. By collecting information as necessary and useful under the law such as

Identity

  • Name, surname
  • ID card number
  • Sex
  • Birthday

Contact information

  • Email
  • Phone number
  • Mailing address
  • Social media accounts
  • Transaction information
  • Details of order and payment

Technical data

  • IP address
  • Cookie
  • Web Browser

4.1 For contacting and inquiring information, selling products or services 
4.2 To verify details of purchasing products
4.3 For the transportation of products
4.4 For use in the preparation Order reports and sales tax reports

We have strict security measures to support the highest level of data security, the electronic security certification is compliant with SSL (Security Socket Layer) approved by the CA (Certificate Authority) to protect information such as personal information, passwords, credit card numbers.

In business, We are required to disclose personal information to third parties, for example in order to use cargo transport. We will not take personal information that we have collected to be published or sold to third parties who are not involved except in case of legal measure.

We will keep your personal information only as required by law or as necessary for the purposes for which it was collected. We will delete or destroy personal information. When I saw that collecting that information It is not necessary for the purposes stated.

Cookies are information on the website sent to the web browser of the service provider to make customers comfortable to use the website It also helps to study overall platform visitor behavior. In this regard, customers can refuse the use of cookies by selecting the appropriate settings on their browser. It may affect the inability to use or access all of our functionality.

From time to time, we will revise the Privacy Protection Policy. In order to comply with the change of service operations under the law, We will disclose the policy to customers through the website clearly, as appropriate when customers visit the site or receive service from us. Always read the privacy policy for the benefit of the customers.

If you have questions, suggestions or need additional details about privacy policy or want to exercise your rights, please contact us

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